The information we collect through our web site is limited to the personal information you volunteer should you complete our ‘Contact Us‘ or ‘Quote‘ forms. This data is stored by us and used solely for the purposed of fulfilling your enquiry. We never share any customer details with any 3rd parties and follow the principals of the UK GDPR regulations in our use and protection of your data.
If we provide you with a quote for our fulfilment services, we would like to keep in touch and will send you the occasional email newsletter. For this purpose we only retain your email address and name. We hope you find our newsletters of interest, but if they are not for you and you wish like to opt out, no problem.
Simply click on the unsubscribe button at the bottom of the newsletter and that will automatically remove you from our mailing list. Or you can opt out at any time by emailing us direct firstname.lastname@example.org
GDPR and Your Customers Data
If you are a client of Rapid Fulfillment Services, we hold your customer data within our CRM system for the sole purpose of fulfilling your customer orders. We only hold the data that is strictly necessary to do this, we do not conduct any analysis on the personal identifiable data, nor ever contact your customers directly.
In line with the GDPR data storage limitations guideline to ‘not hold data for longer than is necessary’, we dispose of any customers personal data from our CRM system 9 months after the order dispatch date.
The only reason we need to hold any customer data past the order dispatch date is to enable us to reconcile any returned items back to the customers order.
Should you wish to discuss any aspect of our data handling policy, please contact your Rapid Fulfillment Services Account Manager.